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Privacy Policy

Last updated: March 2026

1. Data Controller

PCM Solution GmbH
Kohlerweg 155
5531 Eben im Pongau, Austria
Email: hello@phe-buddy.at

2. Overview of Data Processing

We take the protection of your personal data very seriously. We treat your data confidentially and in accordance with the applicable data protection regulations (GDPR, Austrian DSG) and this privacy policy.

3. Data Collected When Visiting the Website

When you visit our website, the following data is automatically collected:

  • IP address (anonymized)
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in security and optimization of the website).

4. Waitlist / Contact Form (HubSpot)

When you sign up via our contact form (provided by HubSpot), the following data is processed:

  • Name
  • Email address
  • Any additional data you voluntarily provide

Legal basis: Art. 6(1)(a) GDPR (consent).

HubSpot

We use HubSpot (HubSpot Inc., 25 1st Street, Cambridge, MA 02141, USA / HubSpot Ireland Ltd.) as our CRM and marketing platform. HubSpot processes your data on our behalf. Data is stored on servers in the EU (Ireland). For more information, please refer to HubSpot's Privacy Policy.

5. Cookies and Tracking

Google Analytics

We use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies and similar technologies to analyse your use of our website. The information generated about your use of this website is generally transferred to and stored on a Google server in the EU.

IP anonymization: Google Analytics 4 anonymizes your IP address by default, so no complete IP address is stored.

Data collected:

  • Pages visited and time spent
  • Source of visit (referrer)
  • Device and browser information
  • Approximate location (country/city, based on anonymized IP)
  • Interactions with the website (clicks, scroll behaviour)

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in analysing and optimising our website).

Opt-out: You can prevent data collection by Google Analytics by installing the browser add-on to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout. Alternatively, you can block third-party cookies in your browser settings.

For more information on how Google handles user data, please refer to Google's Privacy Policy.

HubSpot Form

The embedded HubSpot form may set functional cookies required for the form's operation.

6. Your Rights

You have the following rights regarding your personal data:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of Processing (Art. 18 GDPR)
  • Data Portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Withdrawal of Consent (Art. 7(3) GDPR)

To exercise your rights, contact us at: hello@phe-buddy.at

7. Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna
www.dsb.gv.at

8. Data Security

We use SSL/TLS encryption for data transmission. All personal data is stored on servers within the European Union and protected by appropriate technical and organizational measures.

9. Health Data

In the context of later app usage, health data (Art. 9 GDPR) may be processed, e.g. phenylalanine blood values and nutrition protocols. This processing is based exclusively on your explicit consent (Art. 9(2)(a) GDPR). Detailed information will be provided during app registration.

10. Changes to this Privacy Policy

We reserve the right to update this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services. The current version applies to your subsequent visits.

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